FAQ's

BASICS

Store Location

231 Trenton Street

West Monroe, LA 71291

Call | 318-582-5085

 email | customerservice@shopsadiec.com

Hours of Operation

We are always open on shopsadiec.com, but our store hours are Monday- Friday 10am-6pm CST & Saturdays 10am-4pm CST

Contact Us

The best way to reach us is at customerservice@shopsadiec.com or give us a call at 318-582-5085. If you are not able to reach us by phone just leave a message or shoot us an email and we will get back with you shortly. 

Our Email List

Be part of the Sadie C's Family by signing up for our email list. By doing this you will receive exclusive promotional discounts, and be the first to know about major sales, promo codes, restocks, and the latest trends! Just scroll to the bottom of the website and type your email in the box! You won't regret it! 

WEBSITE

Do I need to login to shop?

Not at all! You can shop out as a guest, but by logging in your information will be less likely to be mistyped.

Why Create an Account?

If you create an account you'll have access to your past orders, store credit codes, and not to mention a much faster check out process! This why ultimately make it easier of you. 

Forgot Password?

If you forget your password you can retrieve your password by selecting the “Lost Password” link on the login page.

How secure is our Website?

Our site is very secure. On any page where we ask you to enter personal information, we use secure socket layer (ssl) to encrypt the communication. 

ORDERS

Tracking Numbers

Once your order has been placed you should receive an email with your tracking number. If not contact us at customerservice@shopsadiec.com

PROMO Codes

From a computer: Once you are viewing your cart, make sure to double check sizes and quantities are correct then click on the "Check out" button. Next you will need to fill out the customer information on the left side of the screen, unless you have an account with us and it is already filled out for you. Then on the right side of the screen, you will see a list of the items you are purchasing along with your total. Above the "total" is a box that says "gift card or discount code". This is where you will need to enter in your gift card or discount code and hit "Apply". Please make sure your discount or gift code is applied to the total before selecting the "Complete Order" button. 

From a mobile device: Once viewing your cart, make sure to double check sizes and quantities are correct then click on the "Check out" button. Next it will bring you to the page where you will need to fill out the customer information, unless you have an account with us and are signed in. At the top of this page, there is a drop down box that says "Show order summery". Click this to drop the box down. You will then see a summary of the items you are purchasing followed by a box that says "Gift card or discount code". This is where you will need to enter in your gift card or discount code and hit the arrow button to apply. Please make sure your discount or gift code is applied to the total before selecting the "Complete Order" button.

SHIPPING

Please refer to our Shipping tab at the bottom of the home page.

 RETURNS & EXCHANGES

Please see our Return Policy tab at the bottom of the home page. Be sure to fill out a return form and include it in your package! 

MISCELLANEOUS

HIRING

Please see our Careers tab at the bottom of the home page.